How do masons get onboarded?
We help you run onboarding: QR posters, a short how-to video in Hindi/Bengali, and a launch meet at your distributor's shop. Masons register by phone in a couple of minutes.
Can masons see their payment history?
Yes, their last 10 payouts and total earnings for the year are visible in the app.
What if masons don't use the app?
Adoption is part of what we deliver. Rewards go straight to their bank, so the reason to scan is clear, and we track active users with you from week one.
Can a dealer manage sub-dealers under them?
Yes, dealers can onboard their own sub-dealers and pass QR rewards down to them.
Can a sale be marked confirmed without proof?
No. A lead can't be moved to "Sale Confirmed" until an invoice is attached, and every stage before that — visit, quotation, dealer mapping — has to be logged in order. Nobody can skip ahead.
Can my team flag a follow-on order after a sale closes?
Yes. Once a sale is confirmed, the salesperson can log that the site needs extra steel — quantity and reason — so a repeat order doesn't get forgotten once they've moved to the next site.
How do people log in — do they need a password?
No password. It's a mobile number and an OTP, tied to one device per account.
How long does it take to go live?
A few weeks, depending on your branding and customisation.
Can it be customised to our business rules?
Yes. Each client has a dedicated installation, so reward rules, workflows and reports can be adapted.
Can we set different reward rates for different products?
Yes, reward rates are set per product and can be time-boxed to a campaign window.
We sell more than one brand — can we run separate programmes?
Yes, campaigns are tied to a brand, so you can run parallel schemes for each product line you carry.
Do masons, engineers and dealers see the same reward catalogue?
No — each role only sees the items they're actually eligible to redeem, with featured picks and categories, not one catalogue for everyone.
Who pays the rewards?
You fund your own reward budget; payouts are bank-settled and every transaction is KYC-checked and audit-tracked.
What happens if someone's bank details are wrong?
The payout is held, not sent — IFSC and account details are validated before any transfer goes out, so a bad entry blocks the payment rather than sending it to the wrong place.
Can we start small?
Yes, with a 90-day pilot for a limited number of masons before a full rollout.
How much does it cost?
It depends on your network size and customisation. Book a demo and we'll send a quote within 24 hours.
Sujit Saha