Terms of Use

Last updated: 30 October 2026

Who this applies to

These terms govern use of the paymass.in website and the RISHTA app, operated by Paymass ("we", "us").

The website

This website is informational. Submitting the demo-request form is a request for us to contact you — it is not a binding order, and no pricing is finalised until we send you a written quote.

The RISHTA app and reward programme

You must provide accurate KYC and bank details to receive rewards. We may suspend or remove an account found to be fraudulent, duplicated, or in breach of these terms.

Rewards and payouts

Reward eligibility, amounts and payout timelines are set by the distributor running the campaign on RISHTA, subject to KYC verification. Payouts are processed through our banking partner and may be delayed by bank processing times, incomplete KYC, or a campaign reaching its budget.

Service commercials

Pricing for a RISHTA installation depends on network size and customisation and is confirmed in writing after a demo. Distributor engagements include a minimum term, with a 90-day pilot available before a full rollout; cancellation terms are set out in your service agreement.

Limitation of liability

To the maximum extent permitted by law, Paymass is not liable for indirect, incidental, or consequential losses arising from use of this website or the RISHTA app.

Governing law

These terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.

Contact us

Questions about these terms: +91 98300 13567 or via WhatsApp.